Frequently asked questions

AI transcription uses speech recognition technology to automatically convert spoken audio or video into written text—no human typing required. AI Speech Pro analyzes the audio, identifies words using advanced language models, and produces an accurate, searchable transcript in minutes. For a full walkthrough, see our introduction to AI Speech Pro.

Yes. AI Speech Pro uses cutting-edge AI to convert audio to text quickly and accurately. If you need 99% accuracy, you can also request a human-reviewed transcript through our transcriptionist program.

Creating an account is free and takes less than a minute—no credit card required. Every trial account includes 30 free minutes of transcription so you can test the platform with your own files. See our free trial guide for details.

AI Speech Pro typically transcribes files in less time than the duration of the recording itself, so a one-hour file usually finishes in a few minutes. Transcription speed depends on file quality and duration. Learn more in our transcription time guide.

Yes. Our Getting Started collection covers everything from your first upload to advanced editing. You can also browse the full Help Center for step-by-step articles.

AI Speech Pro works best on the latest versions of Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge. For the smoothest editing experience, keep your browser updated. See our browser compatibility guide for details.

Your transcript appears in the transcription dashboard as soon as processing finishes. You will also receive an email notification. If you cannot find it, see our transcript location guide.

AI Speech Pro accepts common audio formats (MP3, WAV, M4A, AAC, FLAC, OGG) and video formats (MP4, MOV, AVI, MKV, WMV). We also support multitrack recordings. See our file formats guide for the complete list.

Yes. Uploading video works exactly the same as audio—simply drag and drop your file or browse to select it. We support all common video formats. See our uploading collection for step-by-step instructions.

Yes. Paste the YouTube URL directly into the upload dialog and AI Speech Pro will fetch and transcribe the audio. For best results, use the correct YouTube URL format described in our YouTube upload guide.

Yes. You can select and upload multiple files simultaneously—they will be queued and transcribed in parallel. See our multiple file upload guide for details.

Yes. AI Speech Pro supports URL-based uploads, including YouTube and other direct media links. See our link upload guide for supported URL types.

Multitrack recordings (e.g., separate Zoom speaker tracks) can be uploaded as a zip file. Each track is transcribed separately for maximum speaker accuracy. See our multitrack upload guide.

Upload speed depends on your internet connection and file size. Large video files may take several minutes. If uploads stall, try a wired connection or compress your file. See our upload troubleshooting guide.

AI Speech Pro delivers industry-leading accuracy using the best speech-to-text models available. Accuracy depends on audio quality, speaker clarity, and background noise. For 99% accuracy, request a human-reviewed transcript via our transcriptionist program.

Record in a quiet environment with minimal background noise, use high-quality microphones, ensure speakers talk loudly and clearly, and avoid overlapping speech. See our poor audio quality collection for detailed tips.

AI Speech Pro automatically identifies speaker changes and separates them into labeled paragraphs using speaker diarization. You can edit and rename speaker labels in the editor. See our multiple speakers guide.

This can happen when a speaker talks quietly or overlaps with others. Using multitrack recording solves this by giving each speaker their own audio track. See our missing speaker guide.

Yes. Through our transcriptionist program, professional transcriptionists review and correct your AI transcript to 99% accuracy. See our 99% accuracy guide for details.

Timecode realignment automatically fixes timing drift between your audio and transcript, ensuring subtitles stay perfectly synchronized with your video. Learn more on the timecode realignment feature page.

Yes. Every transcript opens in our in-browser transcript editor where you can correct text, adjust speaker labels, add notes, and review timestamps—no software download required. See our editing guide.

Yes. The transcript editor includes find-and-replace, which is especially useful for correcting recurring names or terms across long transcripts. See our find-and-replace guide.

You can rename speakers, merge labels, and auto-fill speaker names directly in the editor. AI Speech Pro also offers automated speaker labeling. See our speaker label guide.

AI Speech Pro can automatically suggest speaker names based on context. You can also manually assign and rename labels. See our auto-label guide for details.

Yes. The editor supports keyboard shortcuts for playback, editing, navigation, and more. See our keyboard shortcuts guide for the full list.

Yes. AI Speech Pro supports notes and commenting within transcripts, which is ideal for collaboration, review, and marking key moments. See our notes guide.

Yes. You can configure the editor to pause audio while you type. See our editor settings guide for details.

AI Speech Pro supports transcription and translation in over 50 languages including English, Spanish, French, German, Chinese, Arabic, and many more. See our languages collection for the complete list.

Yes. We transcribe audio in over 50 languages and handle regional accents across English, Spanish, French, and more. See our accents guide and languages collection.

Each file is transcribed in one language, but you can upload different files in different languages and translate any transcript into over 50 languages. See our multilingual guide.

Yes. AI Speech Pro offers automated audio translation in over 50 languages. Translations appear alongside your original transcript. See our translation guide.

Translations appear in the transcript view alongside the original text. If your translation is missing, it may still be processing. See our translation troubleshooting guide.

Export transcripts as PDF, DOCX, TXT, SRT, VTT, or CSV. Subtitle formats (SRT and VTT) can be uploaded directly to video platforms. See our exporting collection for details.

Yes. You can export your transcript as a DOCX (Word) file, along with PDF, TXT, SRT, VTT, and CSV. See our text exports feature page for details.

AI Speech Pro automatically generates automated subtitles from your transcript. You can edit them in the editor and export as SRT or VTT. See our subtitle creation guide.

Export your transcript as an SRT file from the editor, then upload it to YouTube Studio. See our YouTube captions guide for step-by-step instructions.

Export your transcript as an SRT file and upload it to Facebook when publishing your video. See our Facebook captions guide.

SRT files exported from AI Speech Pro can be imported into video editing software or uploaded to video platforms. See our SRT import guide for details.

Pricing is based on the length of the audio or video you upload—billed per hour of recording length, not time spent transcribing. See our pricing page for plan details and rates.

AI Speech Pro offers flexible pricing: a free trial with 30 minutes, a pay-as-you-go Standard plan, and monthly subscription plans. See our cost guide and pricing page for full details.

The 30 free minutes are automatically available on every new trial account and are consumed as you transcribe. No credit card is required. See our free minutes guide.

Yes, we accept PayPal along with major credit cards. See our payment methods article for details.

On the Standard (pay-as-you-go) plan, purchased minutes do not expire. Subscription plans include monthly transcription hours that reset each billing cycle. See our minutes expiration guide.

Yes. We offer discounts for students, faculty members, and registered non-profits. See our educational discounts guide and non-profit discounts guide.

Yes. The Standard plan is pay-as-you-go with no recurring commitment—you only pay for what you transcribe. See our one-month usage guide.

Refund eligibility depends on your plan and usage. We offer refunds in certain situations—see our refund policy for details and how to request one.

Click "Forgot password" on the sign-in page and enter your email address. You will receive a reset link via email. See our sign-in help collection for more details.

You can change your email address from your account settings page. See our email change guide for step-by-step instructions.

After signing up, you will receive a confirmation email. Click the link inside to activate your account. See our account confirmation guide.

Account administrators can add users from the account settings page. See our add user guide and mid-billing-cycle guide.

Yes. Premium and Enterprise subscriptions can be cancelled at any time from your account page to stop future billing. You will retain access to your existing transcripts. See our account changes collection.

Your free trial requires no credit card and ends automatically after 30 minutes of transcription—no cancellation needed. See our trial cancellation guide for details.

You can switch plans from your account settings. See our plan switching guide for details on transitioning from a subscription to pay-as-you-go.

Invoices and receipts are available in your account billing section. See our invoices guide and billing collection for details.

You can update your billing name, address, and tax ID from the account settings. See our billing information guide.

If a payment fails, update your billing information in the account settings to resolve outstanding charges and regain access. See our outstanding charges guide.

Yes. AI Speech Pro uses encryption in transit and at rest, offers two-factor authentication, and follows industry security best practices. See our security page and security collection for full details.

No. AI Speech Pro does not use your audio files or transcripts to train our AI models. Your data remains private and secure. See our data training policy.

Your files remain in your account until you delete them. You can delete transcripts and associated media at any time from the transcription dashboard. See our data retention guide.

Yes. AI Speech Pro supports two-factor authentication (2FA) for added account security. Enable it from your account settings. See our 2FA guide.

Our privacy policy and terms of service are available on their respective pages. We are transparent about how we handle your data.

Yes. We integrate with Adobe Premiere Pro, Final Cut Pro, Dropbox via Zapier, and more. See our integrations collection for the full list.

Yes. You can export subtitles and transcriptions directly for use in Adobe Premiere Pro. See our Premiere Pro integration guide.

Yes. Export SRT or VTT files from AI Speech Pro and import them into Final Cut Pro. See our Final Cut Pro guide for troubleshooting.

Yes. Our Zapier integration lets you automatically transcribe files from Dropbox, Google Drive, and 5,000+ other apps. See our Dropbox automation guide.

Yes. The SEO-friendly media player can be embedded on your site and configured to stream from external hosts. See our SEO media player collection.

Yes. You can create folders, organize transcripts, and set permissions for team members. See our folders and permissions guide.

Yes. AI Speech Pro includes full-text search across all transcripts, with filtering by folder. See our folder search guide.

The transcription dashboard is your central hub for viewing, organizing, and managing all your transcripts and uploaded files in one place.

Yes. AI Speech Pro transcribes meetings with automatic speaker identification for each participant. Zoom recordings can be uploaded directly or via multitrack for best accuracy.

Yes. Our referral program gives you 100 free minutes for each friend who signs up. See where your referral minutes appear.

Our affiliate program pays cash commissions for referrals. See our affiliate payouts guide for details on how payouts work.

Our transcriptionist program lets professional transcriptionists offer human-reviewed transcripts to AI Speech Pro customers, with payment processing and customer lead generation. See how to join.

Yes. Podcasters use AI Speech Pro to create show notes, captions, and searchable archives. See our podcasters use case page for details.

Yes. Researchers use AI Speech Pro to transcribe interviews and focus groups with high accuracy. See our researchers use case page for details.

Yes. Legal professionals use AI Speech Pro for depositions, hearings, and client interviews. See our lawyers and legal firms use case pages.

Yes. Journalists use AI Speech Pro to transcribe interviews and press conferences quickly. See our journalists use case page and newsrooms page.

Yes. Marketers use AI Speech Pro to repurpose video and audio into blog posts, social media captions, and subtitles. See our marketers use case page.

Yes. Educators use AI Speech Pro for lecture transcription, accessibility captions, and research. See our education use case page—educational discounts are available.

Yes. Filmmakers use AI Speech Pro for transcription and subtitle creation, with direct exports for Adobe Premiere Pro and Final Cut Pro. See our filmmakers use case page.

Yes. Sales teams use AI Speech Pro to transcribe calls for coaching and CRM integration. See our sales teams use case page.

Yes. For high-volume transcription needs, consider our Business or Enterprise plans. Contact our sales team for custom pricing. See our pricing page for plan comparison.

You can disable auto-renewal from your account settings while retaining access to your existing transcripts. See our auto-renewal guide.

Yes. After cancelling a subscription, you retain access to your existing transcripts. You will not be able to transcribe new files beyond your free minutes. See our cancellation access guide.

The in-browser transcript editor lets you correct text, adjust speaker labels, add notes, and review timestamps—directly in your browser with no software download.

Yes. Every transcript includes word-by-word timestamps for precise navigation, search, and subtitle creation.

Speaker diarization is the process of automatically identifying and labeling different speakers in an audio recording. AI Speech Pro performs automated diarization on every transcript.

Yes. AI Speech Pro creates automated subtitles in SRT and VTT format with word-by-word timestamps for precise synchronization.

Yes. Our audio translation feature translates transcripts into over 50 languages, with translations displayed alongside the original text.