Help Center

<p>Answers to questions about how to capture better quality audio and get more accurate transcriptions from AI Speech Pro. Covers microphone placement, background noise reduction, recording environments, and what to do when overlapping speech, heavy accents, or low-volume audio affect your transcription accuracy and results. Each article includes step-by-step instructions and screenshots.</p>

<p>Answers to questions about canceling your account, changing your password, updating your email address, and managing team members. Learn how to switch between Standard and subscription plans, stop auto-renewal while keeping file access, and resolve outstanding charges so you stay in control of your AI Speech Pro account. Each article includes step-by-step instructions and screenshots.</p>

<p>Answers to questions about how to create and export subtitles and captions from AI Speech Pro in SRT and VTT formats. Learn how to generate accessible captions automatically, edit subtitle timing, export for Facebook and Vimeo, and embed the SEO-friendly media player to make your videos more discoverable. Each article includes step-by-step instructions and screenshots.</p>

<p>Answers to questions about signing in, confirming your email, and resetting your password for your AI Speech Pro account. Learn how to reset your password, confirm a new account, resolve two-factor authentication issues, and regain access if you can't log in or don't receive a verification or reset email. Each article includes step-by-step instructions and screenshots.</p>

<p>Questions related to the AI Speech Pro Transcriptionist Program and doing transcript clean-up work for customers. Learn the steps to join, how payment and payouts work, how to receive new customer leads, and how to clean up AI-generated transcripts to 99% accuracy for clients who need human-reviewed output. Each article includes step-by-step instructions and screenshots.</p>

<p>Answers to all billing and invoice-related questions — payment methods, invoices, receipts, and managing your subscription. Learn where to download invoices and receipts, how to update billing information, whether minutes or hours expire, and how to resolve declined cards or outstanding charges so your account stays active. Each article includes step-by-step instructions and screenshots.</p>

<p>Answers to questions about using the SEO-friendly media player to embed transcripts and improve your content's search visibility. Learn how the player makes transcript text crawlable by search engines, how to embed it on your site, and how pointing the player at another host can improve page load speed without losing the SEO benefits of indexed transcript content.</p>

<p>Answers to basic questions about using AI Speech Pro — signing up, uploading your first file, and getting started with transcription. Learn how the free trial works, where to find your transcript after processing, how to use the in-browser editor, and how to export your first transcript so you can go from upload to finished text in minutes.</p>

<p>How do I get answers to my questions about AI Speech Pro? Browse our help center for guides on transcription, translation, subtitles, and account management. Find step-by-step articles on uploading, editing, exporting, billing, security, and integrations so you can resolve issues quickly and get the most out of the platform.</p>

<p>Answers related to searching transcripts and folders in AI Speech Pro — find words, phrases, and specific moments in your recordings. Learn how to use full-text search across all transcripts, jump to the exact timestamp where a phrase appears, search within a single folder, and locate files quickly so you can review and cite specific passages with precision.</p>

<p>Answers to questions about how to use AI Speech Pro's editor (AudioText Editor) — real-time editing, speaker labeling, search, and keyboard shortcuts. Discover how to find and replace text, rename speakers, insert notes and comments, and use shortcut keys to speed up your transcript review and cleanup workflow significantly. Each article includes step-by-step instructions and screenshots.</p>

<p>Answers to questions about languages that AI Speech Pro offers and selecting the right language or accent for your recording. Learn which of the 50+ supported languages are available, how accent selection improves accuracy for regional dialects, and what to do when a recording contains multiple languages or code-switching. Each article includes step-by-step instructions and screenshots.</p>

<p>Answers to questions about exporting files from AI Speech Pro — DOCX, TXT, PDF, SRT, VTT, and other supported formats. Learn how to download transcripts with speaker labels preserved, export only highlights, burn subtitles into video, and move transcripts into your editing or publishing workflow with no reformatting. Each article includes step-by-step instructions and screenshots.</p>

<p>How to manage folders and user permissions in AI Speech Pro — organize files, share transcripts securely, and control team access. Learn how to create folders, add or remove team members, assign role-based permissions, search across folders, and keep sensitive recordings private while collaborating on transcript review and cleanup. Each article includes step-by-step instructions and screenshots.</p>

<p>Answers to questions about uploading audio or video files to AI Speech Pro — supported formats, multitrack uploads, and tips for faster, more reliable uploads. Learn which file types are accepted, how to upload from YouTube links, and what to do when an upload stalls or fails so you can get your media transcribed without delays.</p>

<p>Answers to questions about integrating AI Speech Pro with Adobe Premiere, Final Cut Pro, Zapier, and other software. Learn how to transcribe Zoom recordings, export subtitles for video editors, automate workflows with Zapier, and connect Dropbox or Google Drive so files are transcribed automatically as part of your production pipeline.</p>

<p>Answers to questions about translation to different languages in AI Speech Pro — supported languages, accuracy, and export options. Learn how to translate a transcript into 50+ languages, where to find your translation after processing, how DeepL integration improves quality, and how to export translated text or subtitles for international audiences.</p>

<p>Answers to questions about security in AI Speech Pro — encryption, data privacy, two-factor authentication, and file protection. Learn how your audio and transcripts are encrypted in transit and at rest, whether AI Speech Pro uses your data for training, how to enable 2FA, and how to permanently delete files when you no longer need them.</p>

<p>How to provide product feedback and suggestions to the AI Speech Pro team to help us improve our transcription platform. Learn where to submit feature requests, how the product team prioritizes improvements, and how to report bugs or issues so we can address them quickly and keep building the best AI transcription tool.</p>

<p>Answers to all your pricing and AI Speech Pro plan questions. Learn about subscription fees, pay-as-you-go rates, and enterprise pricing for transcription, translation, and subtitling. Compare the Standard, Premium, and Enterprise plans, understand how free trial minutes work, and find the most cost-effective option for your transcription volume and budget.</p>

<p>Answers to questions about the accuracy of AI Speech Pro transcripts — speaker labeling, spell check, and tips for improving transcription quality. Learn how to fix speaker labeling issues, use your browser's spell check, request human clean-up to 99% accuracy, and capture better audio for more reliable AI transcription results.</p>

<p>Answers and articles on how AI Speech Pro and Zapier work together to automate transcription from Dropbox, Google Drive, and more. Learn how to set up Zapier triggers that send new files to AI Speech Pro automatically, route finished transcripts back to your storage, and build no-code workflows that transcribe content without manual uploads.</p>

<p>Answers to questions about creating subtitles and captions in AI Speech Pro — SRT/VTT export, burn-in subtitling, and YouTube. Learn how to generate subtitles automatically, edit caption timing, represent non-speech elements like music, export for social video, and use the SEO-friendly media player to make your subtitled content more accessible and discoverable.</p>

<p>Answers to questions about translations in AI Speech Pro — supported languages, DeepL integration, and exporting translated transcripts. Learn how to translate transcripts into 50+ languages, where to find your translation after processing, how to export translated text and subtitles, and how automatic translation works alongside speaker labeling and timestamps for multilingual content.</p>

<p>Answers to questions about uploading audio or video files to AI Speech Pro — file formats, YouTube links, multitrack recordings, and troubleshooting upload issues. Find step-by-step instructions for single and batch uploads, maximum file sizes, and how to resolve duplicate-file notices so your media reaches the transcription engine quickly. Each article includes step-by-step instructions and screenshots.</p>