AI Speech Pro ensures seamless billing by automatically generating invoices and receipts for every transaction. This automated system not only enhances efficiency but also ensures accuracy and reliability in financial documentation, crucial for businesses of all sizes.
Your AI Speech Pro account offers a comprehensive view of your payment history, allowing you to access past transactions at any time. This feature is designed to provide transparency and ease of use, making it simpler for users to manage their finances effectively.
The billing process at AI Speech Pro varies slightly based on your chosen subscription plan: Standard, Premium, or Enterprise. Each plan is tailored to meet different user needs, providing flexibility and customized options for our diverse client base.
Log in to your AI Speech Pro account to manage your billing options.
Navigate to ‘My Account’ > ‘Billing & Usage’ > ‘Billing History’ to review detailed records of all invoices, receipts, payments, subscriptions, transcription charges, adjustments, and refunds.
All your financial transactions with AI Speech Pro, including invoices and receipts for transcription services, are meticulously recorded and easily accessible in the ‘Billing History’ section of your account.
If you are unable to locate your recent invoices, where should you check? Ensure that you are logged into the correct AI Speech Pro account. Visit this link to access all your billing documents.
If you've purchased transcription hours under the Standard Plan and can't find the receipt, what should you do? Verify the transaction in your Transcription Log. This log will confirm the deduction of pay-as-you-go hours and ensure that the payment was processed successfully in your account’s ‘Billing History’ section.
If you encounter issues with unpaid invoices on the Standard plan, what steps should you take? This might be due to a temporary issue with Amazon Pay. Contact the AI Speech Pro support team at [email protected] for an updated invoice.
How is billing managed for Premium & Enterprise Plans? Subscription fees are automatically charged on the start date of your billing cycle. Transcription costs are accrued and billed at the end of each period. If you cancel your subscription, any incurred transcription costs will be charged immediately to your card. Additionally, charges are promptly applied if transcription expenses exceed $200 during the cycle.
For Standard Plan users, how is billing handled? The Standard Plan operates on a pay-as-you-go basis with no recurring subscription fees. Users purchase transcription hours upfront, which are then deducted as files are transcribed. Both transcription and translation services are billed at $10 per hour, purchasable in one-hour increments. Track your usage and deductions through your Transcription Log.
For further assistance, please contact AI Speech Pro support at [email protected] or through our website’s chatbox located in the bottom right corner.